Name
Conducting the Investigation: Tools to Help Identify the Causes and Contributors  
Date & Time
Wednesday, October 13, 2021, 11:10 AM - 12:15 PM
James Vesper
Description
  • Flow charting, process mapping
  • Fishbone/cause-effect diagrams
  • Fault trees
  • Effect diagrams
  • Timelines/chronologies
  • Five whys
  • Visualizations — Activity: Developing observational skills
  • Change analysis
  • Events and causal factors charting and analysis
  • Activity: Small group work — How would you approach this situation?